Hywel Berry

In 19th century England, wealthy young Annabella Lagrange lives a comfortable and secluded life on her family's country estate, where her parents own a glass works. As a child, she develops a special friendship with the charming stable boy Manuel Mendoza. When she turns 18, she marries her cousin Stephen and sees what the world is really like.

In the 1830's in northern England, Riah Millican, a widow with three children, takes a job as housekeeper to a reclusive former teacher, Percival Miller. Miller makes Riah the gift of a black velvet gown, and even educates her children. But when Riah discovers the reason behind Miller's gifts, she vows to leave his house, but Miller has a hold on her, even after his death, when he leaves his house to her on the condition that she never marry. Riah's daughter, Biddy, grows up and becomes a laundress in a large house where her education keeps her from fitting in and makes her a target. But it also catches the eye of a son of the house, and with Miller's legacies, Biddy may yet find her way to happiness.

Ex-police psychologist Rob has plenty of problems of his own. Having retired through ill health, he is quite aware that he is not the best person to talk down suicidal single mother Chrissy when she threatens to throw herself off a Newcastle tower block. Rob is, however, the only person available, so he sets about helping Chrissy to overcome her fears, unexpectedly confronting several of his personal demons along the way.