Eine mit Herz - Familiengeheimnisse

Billy Kuckuck is used to taking unpopular measures. But she is not used to switching off her mind in the process. For this reason, the assignment to collect the debt on a personal loan from the family of a recently deceased farmer leaves her anything but cold. The lender is Mr. Röschke, neighbor of the organic farm and also a farmer. His rigorous demand for repayment threatens to drive farmer Tanja Pohlmann to complete ruin. After the death of her husband, who had taken out the loan without consulting her, the mother is already at the end of her tether and no longer able to run the property. Her son Niklas sacrificially takes care of all the daily chores on the farm. In doing so, he neglects school and jeopardizes his A-levels. And nine-year-old Sophie feels obliged to stand in for her mother in the farm store instead of going to school. Of course, Billy is not indifferent to the fate of the organic farm. She is determined to help the Pohlmann family, but where can she start?

Seizing poisonous snakes or rescuing an environmental activist from a threatened tree—Mainz bailiff Billy Kuckuck handles these tasks with enthusiasm and competence. But cases such as the eviction of 80-year-old Margot Kühlborn, who has to move out of her familiar apartment after 50 years due to a personal use lawsuit, do not shake her so easily.

Billy Kuckuck is robbed of her briefcase, which also contains all her money, by a boy at an appointment - who should clearly be at school at this time. It is only by chance that she meets the thieving boy again when she demands the money for a kitchen stove she has sold from her single mother Louisa. It soon becomes clear that Louisa is in a more problematic situation than the unpaid stove initially suggested. The boy is her son and his name is Marcel.

What seems like routine for Billy Kuckuck ends dramatically for her quick-tempered client Karl Löwe: he ends up in hospital with a heart attack. The owner of a traditional pastry shop is alleged to have bought an e-scooter online and not paid for it. He stubbornly insists that he neither ordered nor received the scooter. Billy sees things differently, and this time she wants to follow the rules to the letter.

Former boxing world champion Kai Burdenski is up to his ears in debt and can neither pay rent nor electricity for his boxing school. This is tragic not least because he trains teenagers from youth welfare, for whom his run-down hall has become a home. In particular, the young, talented asylum seeker Samy, who lost her entire family while fleeing Afghanistan, has taken Burdenski under his wing. It doesn't take long for bailiff Billy Kuckuck to understand that the former boxing professional is more than just a coach for Samy and the other young people, namely also a social worker and surrogate father. Therefore, Billy looks for ways and means to help the boxing legend, and turns to his daughter Jessica. But she only saw her father from his worst sides during his sports career and doesn't want to hear anything from him anymore. Burdenski's stubbornness and pride are not helpful here either.

Because the rather gruff debtor Jule Hellwig won't let them into her apartment under any circumstances, Billy Kuckuck doesn't hesitate and confiscates Mrs. Hellwig's car.